Dermatologist — solo practice

Dr C., dermatologist, Nice: zero ethics alerts over 90 days

Dr C. averaged 18 reviews per month and only answered the positive ones. The rest went unanswered, out of caution.

Reviews replied: 100%
Before Revydo: ≈ 35%
Ethics alerts: 0
Reviews per month: + 22%

Context

Dr C. practises alone in central Nice, with a mixed local and tourist patient base. Before Revydo, he only answered positive reviews and left negative or mixed ones unanswered — out of caution and lack of time.

The 90-day trajectory

Across the 90 days, Dr C. received 54 reviews. 51 received a published reply, and 3 were classified sensitive: Dr C. wrote 2 replies himself and left 1 review unanswered after reflection. No draft was ever published on a sensitive review.

« What convinced me was the automatic block on sensitive reviews. Nothing medical goes out without me. »
— Dr C., dermatologist, Nice · anonymised testimonial

What remains to do

Activate review requests for follow-up appointments (not first consultations)
Configure a different voice for aesthetic-medicine reviews (warmer tone)
Connect the secondary practice's Google listing to the same voice

What Revydo did

Sensitive-review lock

Any review mentioning treatment, symptoms, or a diagnosis is classified sensitive and never published without explicit approval.

Voice validated in 15 minutes

Dr C. reviewed 15 drafts. The voice was calibrated; no rereading was needed on the next 60 replies.

No drafts published at night

The agent never publishes between 8 pm and 8 am, and never publishes a sensitive review, even during the day.

Review volume up

Dr C. did not solicit reviews. Volume rose 22% thanks to Google's local ranking effect.

« What convinced me was the automatic block on sensitive reviews. Nothing medical goes out without me. »

— Dr C., dermatologist, Nice · anonymised testimonial

Frequently asked questions

What counts as a 'sensitive' review?

A review is classified sensitive the moment it mentions a treatment, a symptom, a diagnosis, an outcome, or any word that could engage the practitioner's liability. Detection happens before any draft is written.

What happens if I leave a sensitive review unanswered?

You receive the alert, then you choose: write a reply yourself, request removal from Google, or leave unanswered. No automatic reply is ever sent on a sensitive review.

Does the patient see that the review was flagged?

No. The Google flag is not publicly visible, and the reply (or absence of reply) is your only public interaction with the patient.

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