Compare
Practitioners comparing options ask the same question: what does Revydo do that the others don't, and what do I lose by not adopting it?
The table below contrasts Revydo with the four real alternatives: the Google listing alone, the spreadsheet, the agency, and the generic AI tool. Every line is a concrete capability, not a slogan.
Status quo
You run your Google Business Profile yourself, with no third-party tool. This is the default configuration, and it is free.
The common workaround
You log every review in a shared spreadsheet, you try to track who replied, you paste the drafts. This is what most practices do before they adopt a dedicated tool.
Outsource to a human
You pay an agency to watch the listing, draft replies, and send you a monthly report. This is the 'overbooked practitioner who outsources everything' option.
The wrong safety floor
You wire ChatGPT, Zapier, or a homegrown script to your Google listing to auto-generate replies. This is the 'practice geek' option.
| Capability | Revydo | Google Business Profile alone | Manual spreadsheet | Marketing agency | Generic AI tool |
|---|---|---|---|---|---|
| Polling interval on the Google listing | Every 60 seconds (configurable) | Reactive: you check manually | Reactive: you log manually | Daily to weekly, batched | Variable, depends on your script |
| Sensitive-review safety lock | 11 sensitive dimensions, automatic lock | None | None | Manual, on a best-effort basis | You write it yourself, if at all |
| Reply drafting | In your tone, in the patient's language, < 15 min | You write it | You write it | Generic, in a fixed tone, 3 to 7 day delay | Generic, in a fixed tone, on a schedule |
| Patient invitation flow | Neutral, no condition filter, no incentive | Not available | Manual, no compliance guardrail | Often a paid-review scheme, in most jurisdictions non-compliant | You build it yourself, with no compliance guardrail |
| Audit log of every decision | Append-only, exportable, retention per RGPD | None | Mutable, no signature, no retention policy | Agency's own, no export | Depends on your tooling |
| Hosting | European Union, RGPD-native | Google (US transfer via SCCs) | Wherever the table lives | Often outside the EU | Often outside the EU |
| Cost | €99/month, all four agents | €0 + your time | €0 + your time | €300 to €800/month | €20 to €100/month + your time |
Verdict
The right choice depends on the practice size and the available time. But as soon as the listing receives more than 5 reviews a month, and sensitive reviews have to be filtered, Revydo is the fastest to set up and the cheapest to run.
Why now
Framework current as of September 2026.
Revydo does not reinvent the framework. It absorbs it into every agent, so compliance does not depend on a forgetful assistant.
Legal framework
An online review is protected speech, not a marketing artefact. Hosting platforms and the reviewed professional both have obligations to the publisher, including the right of reply and the limits on removal.
EU Directive 2000/31/EC and national transpositions
Personal data
Every review contains personal data. The act of drafting a reply, storing it, or displaying it alongside the review is processing under GDPR. A careless reply is a separate data event, not a footnote.
Regulation (EU) 2016/679
Professional ethics
Where the practice is regulated (medicine, law, dentistry, physiotherapy, etc.), the professional code of ethics stays enforceable inside the reply. A draft that confirms a client relationship or reveals a covered fact is a disciplinary risk, not a marketing choice.
National codes of professional conduct
Want to see the agents in action? The full breakdown is on the how-it-works page.
See the agents →No. Revydo is €99/month, all-in. An agency bills between €300 and €800/month for uneven quality and a 3 to 7 day reply time. For a practice that receives more than 5 reviews a month, the return on investment is immediate.
You can, but you alone carry the safety lock responsibility. Revydo embeds a Safety Agent that filters 11 sensitive dimensions — medical confidentiality, peer comparison, complaints, vital urgency. Without that lock, the risk of careless automatic publishing is real, and your liability is engaged.
For 1 to 2 reviews a month, yes. Beyond that, the spreadsheet becomes a friction point: manual entry, non-francophone reviews forgotten, no decision log, no automatic escalation. Revydo replaces the friction with a pipeline that runs in the background.
Never. The Voice Agent drafts, the Safety Agent may lock automatic publishing, but the final decision stays human. No review is ever published without your explicit consent. That is precisely the guarantee none of the alternatives can offer.
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