Support
support@revydo.comExisting customers — usage questions, a draft, a payment.
Reply within 24 business hours (French, English).
No sales enquiries, no press enquiries — those go to the addresses below.
Contact
How to reach Revydo.
We are a small team. To make sure the right person replies, write to the right address — every address is checked within 24 business hours.
as of September 2026
Email addresses
Sales
hello@revydo.comBefore signing — demo, pricing, integration, trial.
Reply within 24 business hours, demo slot proposed in the same thread.
No technical assistance. For an existing account, use support@revydo.com.
Press & partnerships
press@revydo.comJournalists, event organisers, product partnerships.
Reply within 48 business hours, press kit sent on request.
No user support, no customer service.
GDPR & data
privacy@revydo.comGDPR requests (access, rectification, erasure, portability), breach notification, DPA questions.
Reply within 30 days (GDPR legal deadline).
Mailbox held by the head of compliance. No sales or technical assistance.
Security & vulnerabilities
security@revydo.comResponsible disclosure of a vulnerability.
Acknowledgement within 48 hours, fix coordinated with the reporter.
Encrypted mailbox (PGP available on request). No user support.
System notifications
events@centivo.frPractice admins — to understand a transactional email from the platform.
Technical sending address, not a monitored inbox.
Not monitored. To ask a question, use support@revydo.com.
Postal addresses
Headquarters
Paris, France
Revydo SAS, 12 rue de la Santé, 75013 Paris, France
UK office
London, United Kingdom
Revydo Ltd, 7 Finsbury Circus, London EC2M 7EB, United Kingdom
Press and partnerships
For a press request (interview, quote, hard data on healthcare practitioners' use of Google reviews), write to press@revydo.com. We share a press kit (photos, key numbers, product position) within 48 hours. For a product partnership (integration, acquisition channel), also write to press@revydo.com with the subject [Partnership].
Frequently asked questions
I am a practitioner — where do I start?
Request a free audit from the home page: we read what your patients already say publicly on Google, and the report explains whether Revydo is relevant for your practice. No card, no commitment. If the audit convinces you, sign-up takes less than five minutes.
How long for a support reply?
24 business hours, in French and English. For a blocking incident (unable to reply to a review, payment refused, lost access), write to support@revydo.com with the subject [Blocking] — we triage these and aim for a reply within four business hours.
How do I exercise my GDPR rights?
Write to privacy@revydo.com specifying your request (access, rectification, erasure, restriction, portability, objection). We may request proof of identity to verify the request comes from the data subject. We reply within 30 days, in line with Article 12 of the GDPR. If the reply is unsatisfactory, you can lodge a complaint with the CNIL (cnil.fr).
How do I report a vulnerability?
Write to security@revydo.com with a technical description of the vulnerability, reproduction steps, and the impact observed. Our responsible-disclosure policy provides an acknowledgement within 48 hours and a fix coordinated with the reporter before any public disclosure.
Do you work with resellers or integrators?
Yes, in selected territories. Write to press@revydo.com with the subject [Reseller] — we review requests case by case, favouring partners who operate in the digital-health sector and who share our compliance requirements.
I did not find the right address — who do I contact?
hello@revydo.com. Our front-desk team routes your message to the right person within 24 business hours.
Every address is checked within 24 business hours, in French and English.
Go further
See Revydo on your listing
The free audit reads what your patients already say publicly. No account to create, no card needed. Result in under a minute.