Blog
In-depth articles on local SEO, Google Business Profile, patient reviews, and GDPR compliance for healthcare practices. Written by the Revydo team, in French (canonical) and English.
9 min read
When a practice signs with a reputation platform, a Data Processing Agreement (DPA) is required. The practice is the Data Controller, the platform is the Data Processor. This distinction dictates who decides what, who notifies whom, and who is liable in case of an incident. Here is the clear framework, and the clauses a GDPR-compliant DPA must contain.
6 min read
A generic draft ('We thank you for your feedback and will strive to improve') is visible from a mile away. The patient who reads a generic reply immediately understands that the practice did not take the trouble to answer, and files the review in the 'without human reply' bucket. Here is how a Voice Agent trained on your tone changes the game, and what to look for to evaluate a tool.
7 min read
Google's review policy is more precise than people think, and more lenient too. A harsh but factual review stays a legitimate review. A defamatory review, a conflict of interest, or coordinated spam from the same IP are violations. Here is the framework that lets you decide, and act.
8 min read
Asking a patient for a review is a right, not a duty. And it is an act that, poorly framed, can become an unfair commercial practice sanctioned by law, or a breach of the professional code of conduct. Here is the framework to apply before sending any request.
6 min read
A review reply is not a vent. It is a piece of public speech that can be quoted back to you, read by the patient, by future patients comparing, and sometimes by a regulator. Here is the structure that works, and the three lines you should never write.
7 min read
Local ranking on Google is not a mystery: three weighted signals (distance, relevance, reputation) and a Google Business Profile that is kept current. Here is what this concretely means for a practice, and where most practices quietly lose points.
Every article is written by the Revydo product team, reviewed by a practitioner or a legal professional depending on the subject, and published without a hidden last-updated date. The recommendations are anchored in the regulatory reality of healthcare (GDPR, professional-conduct rules, Google policy) rather than in marketing.
Regulatory citations (CNIL, French national professional councils, code de la santé publique, Google review policy) are verified at the publication date. Any article that cites a doctrine or official text states its source and the date of the last verification.
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